Privacy policy

E-Smartsolution, operating under the domain https://ajuniversals.com/, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website and services. By accessing and using the Services, you agree to the terms and practices described in this Privacy Policy. If you do not agree, please refrain from using the Services.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. The revised policy will be posted on our website, and the "Last Updated" date will be modified accordingly. Please review this policy regularly to stay informed about how we handle your information.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and improve our Services. The type of information we collect depends on your interaction with the Services. This information is used for purposes such as providing Services, complying with legal obligations, enhancing user experience, and protecting the Services and the rights of our users.

What Personal Information We Collect

Information You Provide: This includes your contact details (name, address, phone number, email), order information (billing and shipping addresses, payment confirmation), account information (username, password, security questions), shopping information (items viewed, cart content, wishlists), and customer support information (communication details in customer support queries).

Information Collected through Cookies: We use cookies and similar technologies to collect Usage Data, which may include information about how you access and use the Services. This includes device and browser information, network connection details, and your IP address.

Information Obtained from Third Parties: We may receive information from third parties, such as vendors, payment processors, and marketing partners. This information may include payment details and information collected through online tracking technologies (e.g., pixels, web beacons, cookies) when you interact with our Services or advertisements.

**How We Use Your Personal Information**

We use your personal information for the following purposes:

  • - Providing Products and Services
  • - Marketing and Advertising
  • - Security and Fraud Prevention
  • - Communication with Users


Cookies

We utilize cookies to improve the functionality of our website. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality and user experience of the Services.

How We Disclose Personal Information

We may share your personal information with third parties in various circumstances, including vendors, business and marketing partners, affiliates, and for legal compliance. We may also use and disclose your information for targeted advertising and marketing activities.

User Generated Content

User-generated content, such as product reviews, may be publicly accessible through our Services. We do not control how others may use or share this information.

Third Party Websites and Links

Our Services may contain links to third-party websites. These websites have their own privacy policies and terms of use, and we are not responsible for their practices.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. Parents or guardians may contact us to request the removal of a child's information.

Security and Retention of Your Information

While we take measures to protect your information, no security system is infallible. Your information may not be secure during transmission. We retain your information as needed for various purposes, such as account maintenance, legal compliance, dispute resolution, and contractual obligations.

Your Rights and Choices

Depending on your jurisdiction, you may have various rights regarding your personal information, including access, deletion, correction, and portability. You may also have the right to opt out of specific data processing activities, marketing communications, and targeted advertising. You can exercise your rights by contacting us through the provided contact details.

Complaints

If you have concerns about our data processing, please contact us. If you are dissatisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

Contact

If you have questions about our privacy practices, this Privacy Policy, or want to exercise your rights, please contact us through the following:


We appreciate your trust in E-Smartsolution and are dedicated to protecting your privacy and providing a secure and satisfying experience. Thank you for choosing us as your trusted source for smart living solutions.